Contact Information

Head Office: #490 Vernon Court, Piscataway, New Jersey-08854.
Phone Numbers Customer Support : 973-786-3780 Client Support       : 973-786-3595
Email Address Customer support : Technical support :

Frequently Asked Questions

What is binding estimate, non-binding estimate and other terms?

Binding Estimate: It is a price estimate and a legal agreement between you and the mover to move your goods within the agreed price.These agreement should be in written format. Non-Binding Estimate: Its exactly reverse of binding estimate. These estimates are mean to give you an idea of the price and can subject to change. The mover must mention in the written format as non-binding estimate.

What is the importance of ‘Bill of Lading’?

This is an agreement between you and the moving company. The moving company should provide you this agreement before loading your belongings. Read it thoroughly before you sign on it. This documents is very important to settle the claims.

Am I protected against loss or damage of my belongings?

Your belongings are protected against loss or damage while they are in transit. But, the value of the protection depends upon valuation program you have chosen. Explore more about the valuations programs at Moving Insurance Policies and Converge Tips

What if the moving company doesn’t pickup or deliver as scheduled?

Following a ‘reasonable dispatch’ practice is necessary for the moving companies.But, things which aren’t in the moving company’s control like weather can be accounted as valid reasons.

Documents a moving company provides on pickup and delivery date?

Pickup date: You must receive a bill of landing which provides the name of the responsible moving company with an inventory list, address of the company, contact number and MC number. Delivery date: To confirm the delivery of your belongings date, do refer the bill of lading. Never ever depend upon the information provided by the drivers.

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